Accessibility Statement

Our Commitment

We believe everyone deserves access to information about planning for their family's future. That's why we're committed to making our website accessible to all visitors, including people with disabilities. Planning for end-of-life care is important, and no one should be locked out because of how a website is built.

Accessibility isn't an afterthought for us. It's a core part of how we design and build everything we do.

Standards We Follow

We work toward WCAG 2.1 Level AA conformance. That's the standard set by the Web Content Accessibility Guidelines, developed by the World Wide Web Consortium. In plain language, that means we're building our site so that people using assistive technologies like screen readers can understand what we're saying, navigate our pages, and complete important tasks like getting a quote or contacting us.

Level AA is the recognized industry standard for accessible web design. It covers things like enough contrast between text and background colors, text that's easy to read, and navigation that works with keyboards alone.

What We've Done

Here are the specific features we've built into this website to make it more accessible:

• Semantic HTML structure. Our pages are organized with proper headings and sections so screen readers can help users navigate the content logically.
• Keyboard navigation support. Every interactive element on our site can be accessed and used with a keyboard alone. You can tab through links and buttons, and use Enter or Space to activate them.
• Alt text on images. Every image has descriptive text that screen readers can read aloud, so people who can't see the images still understand what they show.
• Sufficient color contrast ratios. Our text has enough contrast against its background that people with low vision can read it comfortably.
• Readable font sizes and clear typography. We use clear, easy-to-read fonts at sizes that don't require zooming just to be legible.
• Responsive design. Our site works well on phones, tablets, and desktop computers, so you can access it however you prefer.
• Form labels and clear input fields. Every form field has a clear label so people know what to enter and why we're asking for it.
• Descriptive link text. Our links describe where they go or what they do, not just say "click here."
• No auto-playing audio. We don't have sounds or videos that start automatically, so we're not competing with screen readers or other assistive technology.

Known Limitations

We're continuously working to improve our site, but we want to be honest about our current limitations. Some of the content and tools we embed from third parties may not meet all accessibility standards, even though we encourage our partners to follow best practices. Additionally, some of our older PDF resources may have limited accessibility features. If you encounter any of these issues, please reach out to us, and we'll help you access the information you need in another way.

Alternative Access

If you have trouble using any part of our website, we want to help. You can reach us directly and we'll provide the information you need in a format that works for you. Contact us in any of these ways:

• Phone: (555) 123-4567 (we can discuss your questions and provide information over the phone)
• Email: hello@farewellexpense.com (we can send information in plain text, large print, or other formats)
• Mail: We can also provide information on paper or in other formats if that works better for you

We Welcome Your Feedback

Accessibility is only possible when we hear from people about what's working and what isn't. We welcome feedback on the accessibility of our website. If you've run into problems using any part of our site, please let us know. You can contact us at hello@farewellexpense.com or call (555) 123-4567. We take every report seriously and will work to address issues promptly.

Third-Party Content

Some of the content and tools embedded on our site come from third parties, like maps or insurance rate calculators. While we encourage our partners to follow accessibility best practices, we cannot guarantee full accessibility of external content. If you have trouble accessing embedded third-party tools, please contact us, and we'll help you get the information you need another way.

Our Ongoing Efforts

We regularly review our site for accessibility issues and improvements. Accessibility isn't a one-time task. It's an ongoing process that requires attention and care. We're committed to staying current with best practices and making improvements as technology and standards evolve. If you have suggestions for how we can do better, we'd love to hear them.